All payments made through our website are final. Once a transaction is completed, we do not offer refunds. This is because we operate in an anonymous environment where cryptocurrency payments are irreversible. We cannot trace, reverse, or refund any payments once processed.
You may cancel your service at any time through your account dashboard. However, as per our policy, we do not offer refunds for unused service time or any other reason once payment has been made.
In the unlikely event of a service disruption, we will work diligently to resolve any technical issues. However, we do not offer refunds for downtime or interruptions.
We strongly advise against initiating chargebacks, as these actions violate our terms of service. Any attempt to chargeback a cryptocurrency payment may result in immediate account termination and loss of service.
It is your responsibility to ensure that all transaction details are correct before completing the payment. Once payment is made, we do not accept responsibility for any errors or issues resulting from incorrect details provided by the customer.